Faq
1. International Ordering
Q: Do you ship internationally?
A: Yes, we offer shipping to over 30 countries*. We offer 2 types of delivery, which you can choose before you add your products to the shopping cart. Please note that we take a minimum purchase of US$30 for international delivery.
HK SpeedPost
(3-5 business days) |
Registered Air Mail
(7-10 business days) |
|
Order Amount | ||
US$30-50.00 | US$18 | $8 |
US$50.01-100.00 | US$28 | $15 |
US$100.01-200.00 | US$40 | $32 |
US$200.01-300.00 | US$54 | $42 |
US$300.01-400.00 | US$65 | $50 |
2. Ordering Process
2.1
Q: How long does it take Padbook to arrive at my place?
A: We will ship out your order within 2 business days while stock lasts. If you choose HK SpeedPost, deliveries normally take 3-5 days. If you choose Registered Air Mail, deliveries may take 7-10 days. However, if our products are out of stock, it may take around 2 weeks before we can arrange shipping.
Q: What kind of payments do you accept?
A: We use Paypal to manage our transactions. You have to create
an account in Paypal to pay for our products. If you
already have a Paypal account, just follow the checkout process and you can
review your shopping list before you pay.
2.2
Q: Do you have other delivery and payment options for Hong Kong / Macau customers?
A: You can place your order by email with the following information. We can arrange a face-to-face transaction and we accept COD for Hong Kong and Macau customers.
3. Padbook Wholesale
Q: Do you offer wholesale plans?
A: Yes, we welcome business partners. If you wish to purchase larger quantities, please feel free to contact us for more information.